Establishing trust with communities requires long-standing, relationship-building between health providers and intended communities, bolstered and led by the support of trusted community health navigators and promotores.

More importantly, health care providers are best served by continuous, sustainable engagement with intended communities, engaging them on all health disparities, and not only in times of severe crises, like a pandemic. Health care providers must consider approaches to improving overall wellness for intended communities, so that when pandemics occur, we reduce the likelihood of disproportionate outcomes of health crises in diverse communities.

The work of promoting overall wellness in underserved communities has been led by promotores and community health workers. This mutual interaction makes promotores and community health workers advocates for the overall wellness of diverse communities.